Frequently Asked Questions

Question 1

How do I top up my account balance?

Accepted Answer

Go to Portal → Balance, choose or enter an amount between $20 and $1,000,000 USD, and pay securely via iyzico. Your balance updates automatically after payment.

Question 2

Where can I download my official invoices?

Accepted Answer

Official invoices (PDF or PNG) issued by our team appear in Portal → Invoices. Click Download to save your document.

Question 3

How do I register and manage domains?

Accepted Answer

Search domains in the portal, add to cart, and complete checkout. Manage DNS, locks, and renewal from Portal → My Domains.

Question 4

How do I access pricing?

Accepted Answer

Register and sign in to the customer portal to view exclusive pricing for hosting, domains, software, and services.

Question 5

What payment methods do you accept?

Accepted Answer

Shop checkout supports PayTR, iyzico, and bank transfer. Account balance top-ups are processed exclusively via iyzico.

Question 6

How do I manage my cPanel or Plesk hosting?

Accepted Answer

After purchasing a hosting package, open Portal → My Hosting. Click Open Panel to access cPanel or Plesk. Credentials are provisioned automatically on our servers.